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Homecare West has been my family’s lifeline over the last few years and especially during my mother’s final months. You, your staff, and your care aides were always attentive, thoughtful, and professional, even when she was resistant to our efforts to ensure she has looked after.

In the final weeks of her life, she received exceptional and expert attention from Rhodora, Jesica, and Sharilyn. My family and I all witnessed it personally. As a testament, my sister-in-law Shelley and my Aunt Elizabeth, both registered nurses, remarked on how well they attended to my mother’s needs.

Moreover, during her last week when my brother’s family and I camped-in non-stop with her in her room, Rhodora, Jesica, and Sharilyn became part of our family – we love them all and it was sad to say goodbye.

I also wish to recognize your staff at the central office – Shelby and Kelsey. Shelby had a keen interest in my mother’s well-being and listened sympathetically when I rattled on, sometimes too lengthily, on the telephone. She came on site to visit and check on my mother in her final week. We all appreciated that personal attentiveness. Kelsey, similarly, is a good listener and was very patient and responsive to the schedule changes that my mother or I threw at her.

I know there are names I omitted and I apologize to them. They are all part of an impressive team.

We continue to recommend Homecare West to our friends who are finding themselves in similar circumstances with seniors in their families.

Thank you again for your service and please extend my and my family’s warm regards to everyone there.

Darrell